If for any reason you are unhappy with your order please contact us at we will be happy to assist with your return.

Should your item arrive damaged or faulty we will require photos of the damage or fault. Please contact us at

If a gift is undelivered and returned to us, it is the responsibility of the sender to contact us to arrange re-delivery as we do not include any sender information with our gifts. Please note there is a charge for re-delivery. Unfortunately we cannot save an unclaimed gift for longer than 3 months.